For all confirmed order placed, a confirmation email with reference order number and content will be forwarded to the buyer.

Please forward your target redeem date to our email to sales@cake-inspiration.com to make arrangement for self-collection or delivery arrangements:

1. Self-collection

Please only use below contact for any arrangement regarding collection

*Please mention the content of order and reference number with your contact number and specific timing wish to collect the cake on which location

Cakeinspiration - 253 Joo Chiat Road, S427507

10AM to 6PM.

Closed on Sundays and Public Holidays.

2. For Delivery Arrangement

It is normally prepaid during checkout, you may or may not indicate the full details if you are ready to confirmed the delivery, please provide full delivery details to:

For further assistance please follow the instruction below for redemption. All reservations for delivery we will need the following information from you:

Terms and Conditions

Expiry

We understand sometime you may want to postpone the collection, as much as we will like to accommodate to all circumstances. Company will allow a validity of 3 months (based on same date of purchase + 3 month). On cases to case bases, customer can call us to requesting for extension:

Delivery

Basic Delivery Charges at $20/ - per trip (payable to delivery) Singapore Island wide from 10 am to 4 pm daily (2 Hour Respond time). Please ensure personally to receive the cake during the slot time frame. Free Delivery for above $200.00 orders. Additional $10 / applies if delivery to Genting/ MBS / Neo Tiew/ Jurong Industrial sites. Additional Parking charges in Business Areas may be requested based on the parking conditions. Company is NOT responsible for undelivered products due to absence of recipient or wrong address info given. As goodwill, the undelivered products will be send back to shop (253 Joo Chiat Road, S427507) for self-collection within 48 hours. Company will not be liable for uncollected products. Cake must be checked and shall be deemed accepted if no errors and discrepancies are raised immediately upon delivery/collection

Re-delivery

Re-delivery costs $20 per location within the stipulated delivery time slots.

Location Exclusion

We do not deliver to Jurong Island, restricted airline and cargo areas, BBQ pits as well as locations out of mainland Singapore.

Delivery Conditions

We will not be held liable for any damage rendered to the cake at the advised destination once we have left the premises. It is with this in mind that we require someone responsible to check and certify the acceptability of the cake(s) before we leave. Once delivery has been made and signed for, Cake Inspiration shall not be liable for any damage to the cake(s) thereafter or any failure to follow the instructions provided. If you choose to self-collect your order, we will not be held liable for any damage to the cake(s) once they have left our premises. For cake(s) that have delivered/self-collected, any missing add-ons for the associated order will be refunded accordingly.

Expiry of purchase:

For the promotional items e.g. Seasonal promotion the offer and redeem validity will be clearly stated for the specific promotion. Other than promotions, all standard price item purchase will have a effective expiry of 2 months from the date of purchase. For any reasons or circumstances where an extension is required, please contact the company before the expiry date. company reserved the rights to decide if an extension shall be offered.